We service and repair every make we can get parts for — in our Diss workshop or at your door. It doesn’t matter where you bought it, or how long ago.
Servicing is the one thing we can price honestly on a website, because it doesn’t depend on your part-exchange or your VAT status. No call-out charge on top, and no diagnostic fee if you go ahead with the work.
Most breakdowns we attend were avoidable — a tyre, a loose connection, a battery on its last legs. An annual service catches those before you’re stuck at the top of the road.
Our vans carry the common parts, so most jobs are finished on your drive. If it needs the workshop we collect it, and we’ll lend you something to use while it’s away.
“Rang at nine, engineer here by lunchtime, back on the road the same day. You cannot ask for more than that.”
“They talked me through resetting it over the phone and wouldn’t take a penny. I’ve bought two machines off them since.”
“Didn’t buy the chair from NBR but you’d never know it. Same care as if they had sold it to me.”
Half the time we can diagnose it on the phone, and sometimes talk you through the fix without charging you anything at all.